Terms of Service

Welcome to Veldwise. These Terms of Service ("Terms") govern your access to and use of our website at veldwise.com (the "Website") and any related services. By accessing or using our Website, you agree to be bound by these Terms.

1. About Veldwise

Veldwise is a data and AI consultancy based in Johannesburg, South Africa. We provide consulting services in data strategy, data engineering, cloud infrastructure, artificial intelligence, and field operations technology.

Contact:
Email: hello@veldwise.com
Phone: +27 76 687 0156

2. Use of the Website

2.1 Permitted Use

You may use our Website to:

• Learn about our services and expertise
• Read our blog content and resources
• Contact us regarding potential engagements
• Subscribe to our newsletter
• Access demonstration environments (such as Proxim)

2.2 Prohibited Use

You agree not to:

• Use the Website for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any part of the Website or its systems
• Interfere with or disrupt the integrity or performance of the Website
• Transmit any viruses, malware, or other harmful code
• Scrape, crawl, or use automated means to access the Website without permission
• Impersonate any person or entity or misrepresent your affiliation
• Use the Website to send unsolicited communications or spam
• Reproduce, duplicate, or copy any part of the Website for commercial purposes without consent

3. Intellectual Property

3.1 Our Content

The Website and its original content, features, and functionality are owned by Veldwise and are protected by South African and international copyright, trademark, and other intellectual property laws. This includes but is not limited to:

• Website design and layout
• Text, graphics, logos, and images
• Blog articles and written content
• Software and code (including the Proxim demonstration)
• The Veldwise name)and logo

3.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. This license does not include the right to:

• Modify or copy our materials
• Use materials for commercial purposes without written consent
• Remove any copyright or proprietary notations
• Transfer the materials to another person or mirror them on another server

3.3 Your Content

By submitting content through our contact forms or other means, you grant us a non-exclusive license to use that content for the purpose of responding to your inquiry and providing our services.

4. Demonstration Environment (Proxim)

Our Website includes access to Proxim, a demonstration environment showcasing our spatial intelligence capabilities. By using Proxim, you acknowledge that:

• It is a demonstration environment for evaluation purposes only
• Data entered may be simulated or for demonstration purposes
• No warranties are made regarding its availability or performance
• We may modify or discontinue the demonstration at any time
• You will not use it for production purposes or with real sensitive data

5. Professional Services

These Terms govern your use of the Website only. Any professional consulting services provided by Veldwise will be governed by a separate Master Service Agreement or Statement of Work agreed between the parties.

Information provided on this Website, including pricing estimates and service descriptions, is for informational purposes only and does not constitute a binding offer or contract.

6. Third-Party Links

Our Website may contain links to third-party websites or services, including:

• Medium (for blog articles)
• LinkedIn and other social media platforms
• Calendly (for booking calls)
• External resources and references

We are not responsible for the content, privacy policies, or practices of third-party sites. Your use of such sites is at your own risk.

7. Disclaimers

7.1 General Disclaimer

The Website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

7.2 Accuracy of Information

While we strive to provide accurate and up-to-date information, we make no representations or warranties about the completeness, accuracy, reliability, or suitability of the information on the Website.

7.3 Blog Content

Our blog articles represent opinions and insights at the time of writing. Technology and best practices evolve, and content may become outdated. Blog content should not be relied upon as professional advice for your specific situation. See our Disclaimer for more information.

8. Limitation of Liability

To the fullest extent permitted by South African law, Veldwise shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Business interruption
• Personal injury or property damage
• Any damages arising from your use of the Website

Our total liability for any claim arising from your use of the Website shall not exceed ZAR 1,000.

9. Indemnification

You agree to indemnify, defend, and hold harmless Veldwise, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Website
• Your violation of these Terms
• Your violation of any rights of another party

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA).

11. Modifications

11.1 To These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

11.2 To the Website

We reserve the right to modify, suspend, or discontinue any part of the Website at any time without notice.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of South Africa.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Veldwise regarding your use of the Website and supersede any prior agreements.

15. Contact

If you have any questions about these Terms, please contact us:

Veldwise
Email: hello@veldwise.com
Phone: +27 76 687 0156
Johannesburg, South Africa